Activities index


Activities index

Data Access Policies (for non-retail energy providers)

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Got Data? Experts in Energy, Finance and Healthcare Show How Data Access is Done

We dissect Blue Button, Green Button and Open Banking. Led by Steven Boms, Executive Director of FDATA North America (an advocate for open banking) and Ryan Howells, Principal of the CARIN Alliance (an advocate for patient-directed healthcare data exchange), we offer insights from leaders in the cleanweb, fintech and healthcare industries on the policies and practices that make data portability work for consumers. Recording coming soon. (October 23, 2018)


Our STATE-LEVEL Activities:

Arizona, with some smart meters installed, is examining its rules for utilities governing customer information in light of privacy and confidentiality concerns related to smart meters.

Comments of the Mission:data Coalition before the Arizona Corporation Commission on Docket No. RU-00000A-14-0014 (Nov 7th, 2014)


California, an early adopter of smart meters, has addressed both the Home Area Network (HAN) and Green Button Connect.

2015 Energy Efficiency Investment Proposals (Phase 1) - Comments on R.13-11-005 (April 7th, 2014)

Protest to Advice Letters on Customer Data Access (April 7th, 2014), aka Green Button Connect - in response to program details filed by PG&E, SCE and SDG&E.

The utilities respond to the protest - PG&E, SCE and SDG&E. PG&E has a much better response, addressing revenue quality of the data by using the "quality of reading" flag.

Distribution Resource Plans (Public Utilities Code Section 769):

Opening comments in R.14-08-013 (Sept 5th, 2014)

Comments regarding DRP draft guidelines (Dec 12th, 2014)

Response to ALJ's data request (May 13th, 2016)

Presentation at Data Access workshop at CPUC (May 23rd, 2016)

Comments regarding Cmr. Picker's proposal for addressing Track 3 issues (Aug 22nd, 2016)

Protest to Advice Letters on AB793 implementation (Aug 29th, 2016)

The utilities respond to the protest - PG&E, SCE, SDG&E and SoCal Gas

Demand Response Click-through Working Group

Informal report of IOUs, DR parties and Mission:data (Oct 12th, 2016)

Energy Division guidance on Nov 1st tariff filing (Oct 18th, 2016)

Letter to Timothy Sullivan, CPUC Executive Director, objecting to the utilities' request for a four-month extension to the Tier 3 Advice Letter deadline (Oct 28th, 2016)

Draft Resolution E-4828 Click-Through Authorization Process (Jul 11, 2017)

Comments regarding Draft Resolution E-4828 (Jul 31, 2017)


Colorado has revisited its basic rules governing "basic utility service." Electronic access to customers and their designees are required.

Following our informal comments on 7/11/2014 regarding consent forms (e.g., we supported an electronic option and elimination of an archaic requirement for a Colorado address for process serving), Mission:data supported third party access and streamlined consent (Sept 15th, 2014)

Mission:data comments on Xcel's application #15A-0789E regarding data access and privacy (Nov 5th, 2015)

Settlement agreement with Xcel, in which Xcel states Green Button Connect would cost only $1.5M-$2.0M to implement (Apr 22nd, 2016), and the Motion to Approve Settlement (Apr 22nd, 2016)

Smart metering application.  Xcel filed application 16A-0588E for $562 million of smart meters, voltage optimization and other grid modernization components.

Settlement agreement with Xcel, in which Xcel states it will offer Green Button Connect in 2020, as 1.5 million smart meters are to be deployed (May 8, 2017)


Maryland began Public Conference 44 on "transforming Maryland's electric distribution systems to ensure that electric service is customer-centered, affordable, reliable and environmentally sustainable in Maryland." 

Mission:data comments on maximizing AMI's benefits for Maryland ratepayers (Oct 28th, 2016)


Massachusetts's Department of Public Utilities (DPU) is proposing to require utilities to develop grid modernization plans that "achieve advanced metering functionality" within 3 years.  The DPU proposes to address in a separate proceeding, timing TBD, "privacy and access to meter data" (p.4).

Mission:data comments highlighting how data access will help achieve the Department's goals (Jan 17th, 2014).


New York's historic "Reforming the Energy Vision" (REV) proceeding is wide-ranging. In seeking to promote distributed energy resources, REV presents an opportunity for highlighting the role of data access in streamlining transactions and supporting low-cost efficiency.

Mission:data informal comments to NY PSC's Consumer Advocate regarding the consumer benefits of data access (June 13, 2014)

Mission:data comments to the Commission regarding Track 1 issues (July 18th, 2014)

Mission:data comments on staff's Straw Proposal on Track 1 issues (Sept 22nd, 2014)

Mission:data comments on Track Two staff whitepaper (Oct 26th, 2015)

Mission:data comments on Distributed System Implementation Plan Guidance (Dec 7, 2015)

Mission:data comments following December 16, 2015 Technical Conference Regarding Customer and Aggregated Energy Data Provision and Related Issues (Jan 13th, 2016)

Mission:data comments following January 16, 2016 Second Technical Conference Regarding Customer and Aggregated Energy Data Provision and Related Issue (Feb 19th, 2016)

NY PSC accepts Con Edison's AMI plan, provided that Green Button Connect is implemented (Mar 17th, 2016)

NY PSC issues its REV Track 2 Order that prohibits the utilities from charging fees to access meter data (May 19th, 2016)

Con Edison "Customer engagement plan" (Jun 2nd, 2016), revised customer engagement plan (July 15, 2016)

Mission:data comments on utilities' initial Distributed System Implementation Plans (DSIPs) in Case 16-M-0411 (Sept 12th, 2016)

Joint Principles on Residential Fixed Charges in New York (Sept 27, 2017), endorsed by Mission:data

Reply comments of Mission:data and Advanced Energy Management Alliance on PSEG Long Island's "Utility 2.0" Annual Update (Nov 1st, 2017)


North Carolina's utilities - Duke Progress, Duke Carolinas and Dominion North Carolina Power filed smart grid deployment plans on October 1st, 2014 in docket E-100, sub 141 per Commission Rule R8-60.1, "Smart Grid Technology Plan."

Mission:data's letter to the NCUC encouraging the Commission to consider data access as a critical criterion of assessing the utilities' smart grid deployments' success (Jan 9th, 2015)


Pennsylvania has about 7 million smart meters. Like Illinois, retail electric generation suppliers (EGSs) need access to their customers' meter information. Act 129, passed by the state legislature in 2008, states that smart meter information must be available not only to EGSs but also to third parties authorized by the customer. 

Mission:data's comments in Docket No. M-2009-2092655 regarding "Submission of the Electronic Data Exchange Working Group's Web Portal Working Group's Solution Framework for Historical Interval Usage and Biling Quality Interval Use" (May 26, 2015).

Comments in Docket No. M-2009-2092655 regarding the Electronic Data Exchange Working Group (EDEWG) Technical Implementation Standard (May 2, 2016)


Texas's Smart Meter Texas website allows (in theory) any user with a smart meter (virtually all residential, and the majority of commercial customers) to view their 24-hour lagged meter data. Third party access has been challenging due to poor technical support of SMT. The Commission investigated these issues (but did not make any ruling) in Project #42786. Subsequently, two dockets were created that will result in rulings: Project #46206, "Rulemaking regarding governance, performance and funding of Smart Meter Texas" and Project #46204, "Rulemaking regarding third party authorization to access Smart Meter Texas data."

The PUC solicited input Smart Meter Texas governance; Mission:data responded (Oct 8th, 2014).

Staff requested price quotes on five different scenarios for SMT operations. ERCOT and the Joint Development Operating Agreement (JDOA) utilities responded. Mission:data replied with comments that, regardless of governance, SMT's technical shortfalls must be remedied (April 1st, 2016).

Presentations at the Joint RMS/WMS Workshop at ERCOT (July 24th, 2015)

Presentations at the Joint RMS/WMS Workshop at ERCOT (Oct 16th, 2015)

Project #46206, Mission:data comments on staff straw proposal (Nov 4th, 2016)

Project #46206, Mission:data reply comments on staff straw proposal (Nov 18th, 2016)

Also, Entergy Texas, Inc. (ETI) applied for cost recovery of 477,000 advanced meters in its non-ERCOT territory in #47416.

Direct Testimony of Mission:data (Sept 7th, 2017)