Attendees of NARUC's Summer Policy Summit in San Diego were encouraged to download a NARUC app to facilitate in-person meetings. There’s just one problem: The smartphone app would violate the privacy rules adopted by commissions in several states.
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In order to prevent state privacy rulemakings from delaying data access indefinitely, the Administration has started developing a "voluntary code of conduct" for utilities and third-party service providers. The goal is to instill confidence amongst regulators and consumers that privacy is being seriously considered, at least among those firms who are signatories.